Chhatrapati Group of Hotels, a trusted name in Goa, offers exceptional hospitality through snack centers, fine-dining, family restaurants, and a luxurious resort. Since September 21, 2019, we’ve provided more than just food and accommodation, delivering memorable experiences with quality, cleanliness, and heartfelt service. With over 250 employees from across India, we ensure competitive salaries, comfortable living, and a supportive environment. Our commitment goes beyond hospitality, creating a sense of belonging where every guest feels valued. Trust and care drive our dedication to excellence.
To set Chhatrapati Group of Hotels as a benchmark for quality, hygiene, and service, creating exceptional guest experiences and becoming a preferred destination known for memorable stays. Our goal is to transform into a globally recognized hospitality brand.
Deliver consistently high service standards with a guest satisfaction rate of 95% or higher. Ensure top-tier support for our employees, maintaining a staff retention rate of 90% and above. Achieve international recognition by expanding to at least three countries within the next 10 years.
We chose the name "Chhatrapati" to pay tribute to the enduring legacy of
Chhatrapati Shivaji Maharaj, a visionary leader celebrated for his wisdom,
bravery, and unwavering commitment to his people. The name "Chhatrapati"
embodies strength, leadership, and service—values that are deeply ingrained
in the foundation of our hospitality.
Just as Shivaji Maharaj protected and nurtured his kingdom with a sense of
duty and care, we, too, are committed to providing a safe, welcoming space
where every Customer feels honoured and cherished. Through this name, we
aim to reflect the same spirit of protection, respect, and excellence that
defined his reign, making it our guiding principle in everything we do.
"Our journey began on Sept 21, 2019, with a small snack centre where we started with just five members. At that time, Goa had many snack centres, but their prices and flavours were often not affordable for the local Maharashtrian community and the employees working in companies like Cipla and other pharma firms. Recognizing that our branch was conveniently located near the KTC bus stop, which was a part of their daily commute, we aimed to provide them with delicious and budget-friendly food items.
We began serving tea, coffee, and poha, gradually expanding our menu to include South and North Indian snacks. With a commitment to excellence, we ensured that each dish was prepared with care and served with various amenities to enhance our customers' experience. Over time, trust grew among our patrons, and the locals began to appreciate our breakfast offerings.
With the same dedication to taste and trust, we opened our second branch. In the last five years, we have inaugurated six snack centres in Margao. Alongside this, we established the popular 3 Idiots Chinese Katta and Hotel Raigad. We also launched 'Chhatrapati Pure Veg,' a family restaurant exclusively for vegetarian diners in Ponda. Then we started to operate the luxurious "Nitya Resort" under the Chhatrapati Group of Hotels in Calangute. In 2024, we proudly opened "Abhilasha Fine Dine Restaurant and Bar," and our growth continues day by day. The name Chhatrapati Hotels and Snack Centers has become synonymous with quality and reliability in Goa, with over 15 branches flourishing seamlessly across the region. We are incredibly grateful for the trust and support of our community, which has been instrumental in our journey from a humble snack centre to a thriving hotel group. Our commitment to providing exceptional service and delicious food remains unwavering as we continue to grow and serve our beloved patrons.
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